Shipping policy

Last updated: September 23, 2026

Thank you for shopping with Sweetwater Publications! Here is everything you need to know about how your orders are processed and shipped.

Order Processing Time: All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout based on your location and the items purchased. Delivery times vary depending on your shipping destination and carrier speed.
Fulfillment Partners: Our physical books and learning products are carefully printed and fulfilled in the U.S.A. to ensure high-quality delivery.
Digital & E-Book Delivery: If you purchase digital e-books or print-at-home worksheets, they are delivered instantly via email or download link upon purchase completion.
Order Tracking: Once your physical order has shipped, you will receive an email notification containing a tracking number to monitor your package's progress.
Damaged or Lost Packages: If your order arrives damaged, or if you suspect it has been lost in transit, please contact us immediately at sweetwaterpublications919@gmail.com or call +1 919-729-6727 so we can make it right.

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